24/7 Helpline 780.479.0058

(Still operating during the COVID-19 crisis)


Let's face it together

United, we are strong.

WIN House has one purpose:
to give victims the hope
and help they need to
overcome domestic abuse.


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We’re here when you need us most. We always have been, and we always will be.

Throughout Edmonton and area, for nearly five decades, we’ve given women and children of all ages and cultures a safe place to flee. From passionate professionals and volunteers, to dedicated donors and champions of the cause, WIN House is committed to providing safety, support, relief and resources for abuse victims.

Client Programs:

24-hour Helpline

Thousands of women and children rely on the WIN House Helpline each year.

Crisis Intervention

From frontline response services and emergency shelter to emotional support and support groups, we’re here when clients need us most.

Child Support

This program helps children and youth of all ages with schooling and childcare when needed.

Pet Program

Clients can focus on their journey knowing their pets are taken care of through the Alberta SPCA’s Pet Safekeeping program.

Intensive Case Counselling Program

Some cases benefit more from one-on-one work in the community
rather than admission to our shelter. This is what our Intensive Case Counsellors do best.

Outreach & Planning

Our Outreach Workers provide emotional and practical support, with clients both in shelter and after departure. They help victims rebuild through court support, referrals to community resources and assistance with joining/attending group meetings.

Community Programs:

Donation Program

Financial and in-kind donations give women and their children basic necessities during and after their stay at WIN House. Last year 204 families accessed the clothing room during their stay, and we provided 78 household packages to women and children leaving the shelter.

Volunteer Programs

Volunteers are an instrumental part of our organization, helping out in the office and at events. In the 2015-2016 fiscal year, volunteers contributed nearly 900 hours to WIN House.

Public Education Program

A powerful way we make an impact is through education. Our free presentation is available for everyone, no matter the group size (please contact to book in advance).