Crisis Helpline
- 3,396 calls were made to the WIN House Helpline
- 2,870 were requests for shelter
- 2,304 asked for admission but we could not accommodate them due to lack of capacity
- 43 asked for admission but did not meet the priority levels established by the program and were directed to other community resources
WIN House 1 & 2 – Emergency Shelters
- Admissions
- 323 women
- 423 children
- 67% of clients had children upon admission
- 66% of clients had at least one child
- 58% of children accessed childcare
- 54 women utilized the services of the Outreach Program
WIN House 3 – Interim Shelter for immigrant, refugee, and human trafficked women and children
- 9 women and 10 children resided throughout the year
- 1 woman utilized the services of the Outreach Program
Most prevalent types of abuse reported:
- 67% reported emotional, psychological, and/or verbal abuse
- 56% reported physical abuse
- 47% reported financial abuse
In-kind Donations
- 185 families were able to access the WIN House clothing room to help outfit themselves and their children
- 115 families found new housing to move to and were given a household package of in-kind goods to start over