24/7 Helpline 780.479.0058

(Still operating during the COVID-19 crisis)


Take steps to get help today.

Choosing to get help when you’re in an abusive situation takes an enormous amount of courage. Fear, doubt, confusion and embarrassment are all emotional states that can seem to pull you in, hold you down and make you freeze.

But taking this one step is among the most important things you’ll do in your life. It’s a step towards hope, help, love and to making a plan to overcome all obstacles.


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Our Crisis Intervention Workers are available 24/7 to talk confidentially with anyone experiencing domestic violence who are seeking information, support and resources.

You are never alone. There’s a safe place for you to go, where you’ll find the support, guidance, emergency shelter and community services you need.

Resources and help can be found by calling 780-479-0058.
If you are in immediate danger, please call 9-1-1.

Client Programs:

24-hour Helpline

Thousands of women and children rely on the WIN House Helpline each year.

Crisis Intervention

From frontline response services and emergency shelter to emotional support and support groups, we’re here when clients need us most.

Child Support

This program helps children and youth of all ages with schooling and childcare when needed.

Pet Program

Clients can focus on their journey knowing their pets are taken care of through the Alberta SPCA’s Pet Safekeeping program.

Intensive Case Counselling Program

Some cases benefit more from one-on-one work in the community
rather than admission to our shelter. This is what our Intensive Case Counsellors do best.

Outreach & Planning

Our Outreach Workers provide emotional and practical support, with clients both in shelter and after departure. They help victims rebuild through court support, referrals to community resources and assistance with joining/attending group meetings.

There are many signs of an abusive relationship.

Emotional Abuse
Are you being emotionally manipulated through humiliation, threats, mind games, cruel behaviour or extreme jealousy and accusations?

Physical Abuse
Physical threats, shoving, punching or hitting: these are all acts of physical abuse.

Sexual Abuse
Unwanted or non-consensual touching or intercourse (sexual assault).

Financial Abuse
Are you being withheld from having money, a job, or a say in your own finances?