During a crisis situation

  • Call 9-1-1 and yell to alert neighbours.
  • Arrange for a friend or neighbour to call the police if they hear a disturbance coming from your home.
  • Have a code word to use with your children, family, friends or neighbours for when you need the police.
  • Use your right to protect yourself until you are out of immediate danger.

When planning to leave

  • Get your own bank account and/or credit card – tell no one about the account and ensure the bank will not send you mailings or release account information to anyone but you. This is easily done and very common.
  • Have extra change or a calling card in case you need to make emergency calls.

When you’re on your own

  • Change the locks on your doors and secure your windows.
  • Make sure your children have a safety plan for when you are not with them.
  • Inform school or daycare about who has permission to pick up your children.
  • Inform your neighbours/landlord that your partner no longer lives with you.

On the job and in public

  • Decide who at work should know about your situation (including security) and supply them with a photograph of your abuser, if necessary.
  • Screen your telephone calls.
  • Make sure you can leave work safely. If you drive, park in a safe place. Ask someone to escort you to your means of transportation. Use a variety of routes home, if possible.
  • Avoid always using the same grocery store, gas station, etc.

With a restraining order/EPO

  • Keep it with you at all times and give a copy to a family member, trusted friend or neighbour.
  • Call the police if your abuser violates the order.
  • Inform family, friends, neighbours and your physician that you have a restraining order.
  • Have friends, neighbours or landlord contact the police if they see your abuser near your home, school or place of work.
  • Instruct them to provide the police with a description/picture of your abuser and the make, model, and license plate number of their vehicle.

Cover your web tracks

In Microsoft Internet Explorer:
Click on “Tools” in the top menu.
Select “Internet Options”.
Select the “General” tab.
In the middle section, “Temporary Internet Files,” click “Delete Files.”
In the bottom section, “History,” click “Clear History.”

In Google Chrome:
Click on three dots in the top right.
Select “History”

Select “History” again
In “History,” click “Clear Browsing Data” then in Time Range, select “All time”

Checkmark all boxes
Then click “clear data”

Important phone numbers

Emergency 9-1-1
Complaint (780) 423-4567

WIN House (780) 479-0058
Lurana Shelter (780) 424-5875
A Safe Place (780) 464-7233
W.E.A.C. (780) 423-5302